Shipping policy

• All orders from JB RAPID are shipped using United Parcel Service (UPS). We carefully package your items to ensure they arrive in perfect condition.

• Processing Time: Orders are typically processed within 1 business days after the purchase date. This does not include weekend or holidays.
• Custom or Special Order Items: Items that are custom-made or require special handling might have extended processing times. You will be informed of any delays at the time of purchase.

• Standard Shipping: The cost of shipping will be calculated based on the weight, dimensions, and destination of your package during checkout.
• Free Shipping Eligibility: Orders over 100 dollars qualify for free shipping, excluding special handling or expedited shipping options.

• Delivery Time: Delivery times vary depending on your location. Estimated delivery time will be provided at checkout.
• Tracking: Once your order has been dispatched, you will receive a tracking number via email, allowing you to monitor your package's journey.

• For Orders Over $500: To ensure the security of high-value items, all shipments with a total value exceeding $500 require a signature upon delivery. This policy helps protect both the customer and JB Rapid from potential loss or theft.

• If you have specific delivery instructions (e.g., leave with neighbor, do not ring bell), please include these in your order notes during checkout. However, please note that UPS's ability to comply with these requests might vary.

• It is crucial that the shipping address provided is accurate. JB Rapid is not responsible for incorrect or undeliverable addresses. If an address correction is needed after the shipment has been sent, additional charges may apply.

• For international orders, customs, duties, and taxes might be applied by the destination country. These fees are the responsibility of the buyer.

• If your package is lost in transit or arrives damaged, please contact us immediately with your order number and details of the issue. We will work with UPS to resolve the problem.

• Certain items might have shipping restrictions due to their nature or destination. These will be noted on the product page or during checkout.

• JB Rapid reserves the right to make changes to this shipping policy at any time. Changes will be reflected here, so we encourage customers to review this policy before each purchase.